TransactionEdgeLLC.com/privacy-policy, is designed to inform you about our privacy practices and how we collect, use, disclose, and process your personal information. We also outline your rights and options regarding the processing of your personal information. This Policy applies to www.TransactionEdgeLLC.com and any other websites or domains where a link to this Policy is provided (including all subdomains, collectively referred to as the "Site(s)"). It does not apply to other websites owned or operated by Transaction Edge LLC that do not link to this Policy, and those sites have their own individual terms. We maintain a "data controller" or direct relationship with individuals accessing the Sites, submitting personal information through the Sites for any reason, or contacting any phone number listed on our Sites.
At TransactionEdgeLLC.com, accessible at TransactionEdgeLLC.com, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information we collect and record, as well as how we use that information.
If you have any further questions or need more information about our Privacy Policy, please feel free to contact us via email at [email protected].
Consent: By accessing and using our website, you consent to our Privacy Policy and agree to its terms.
We may update this Policy periodically without prior notice. Unless stated otherwise in this Policy, these changes may affect any personal information we currently hold about you or any personal information collected after the update. We encourage you to check this page regularly for the latest revisions. By continuing to access or use this Site after any changes are made, you acknowledge and accept the updated Policy.
Furthermore, we may offer "just-in-time" notifications or additional information about the data processing practices of certain areas of our Site. These notices may serve as an extension of this Policy and provide you with more choices regarding how we manage your personal information.
This Policy does not cover information handled by third parties, such as when you visit external websites or engage with third-party services, including those accessible through links on our Site or those with whom we share information as outlined in this Policy. We recommend reviewing the privacy policies of third parties before sharing any information with them.
When you call a number listed on our Site or submit an inquiry for an estimate, quote, or service, we share your information with our network of Partners (referred to as "Partners"), who compensate us for providing this service. This allows them to connect you with contractors ("Contractors") who can provide you with estimates and additional details related to your request. Our terms of service mandate that Partners manage Personal Data in accordance with all applicable local, state, and federal laws, regulations, and rules. Please be aware that once your Personal Data is shared with our Partners or Contractors, it is no longer under our control. Each Partner and Contractor maintains its own Privacy Policy, and we suggest contacting them directly for further details on how they handle your Personal Data.
Personal Data: refers to any information that can identify or be used to identify an individual, as well as any performance, log, and cookie data that can be associated with a specific individual. We gather and process the following types of information. Note: The specific Personal Data elements provided in the example are for illustrative purposes and may change. We may generate anonymous records from Personal Data for certain business purposes of ours, our Partners, and our Affiliates as defined below. Once information is anonymized or aggregated, it is no longer considered Personal Data, and we may use, share, and retain it indefinitely for any purpose.
Contact Information: Personal details used to reach out to you. For instance: your name, business name, job title, email, physical address, phone number, and/or username. "Usage & Log Information": Data generated by your interactions with our Sites. This includes: your IP address, browser type, operating system, command line data, diagnostic details related to the Site (e.g., crash reports), the referring webpage, pages you viewed, dates, your geographic location, mobile carrier, device and app IDs, and search queries. Please be aware that, depending on the laws of your country of residence, your IP address may be classified as personally identifiable information.
Cookies: A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application. In some cases, Cookies and similar automated data collection technologies may be used to collect personal information, or information that becomes personal information if we combine it with other information.
Web Pixels: A web pixel is a tiny snippet of HTML code that loads when a user visits a website or opens an email. It is employed to track user actions on our Sites, such as referring websites and form submissions. In certain instances, web pixels may collect personal information, or information that becomes personal when combined with other data.
Other Data: Any additional information provided by an individual, such as responses to surveys, comments on blogs, or other forms of communication submitted to us.
We gather your Personal Data through our Sites and when you contact an inquiry number provided on our Sites. Our Sites are publicly accessible, meaning any information shared on them may be indexed by search engines or other publicly available platforms, and may be "crawled," searched, and used by unrelated third parties. We advise against posting any information you wish to keep private, and kindly request that you refrain from calling us from any phone number you do not intend for us to use or share as outlined below.
Quote Requests: When you submit a request for an estimate, quote, or other information through our Sites, we may use your Personal Data to connect your request with a Partner or Contractor in our network. Our "Partner Network" consists of Partners who work with a network of local Contractors to offer top rates for credit card processing services.
Customer Service: When you reach out to us through the Sites, whether by submitting a "contact us" form, subscribing to a newsletter or blog, downloading a whitepaper or informational document, entering a contest, registering for a demo or webinar, completing an online survey, or through any other method, we may capture your Contact Data in our customer relationship management system. We may use your Personal Data to respond to your inquiry, or share it with a Partner or Contractor so that they can follow up with you. By providing us with a mobile phone number, you expressly authorize us, along with our Partners and Contractors, to send text messages to that number in response to your request. You also consent to being contacted at that number via an auto-dialer or recorded message, at our discretion.
Marketing: We may utilize your Personal Data to provide updates about our products and services, as well as send promotional materials regarding TransactionEdgeLLC.com and participating Partners. In accordance with applicable laws, we may also send marketing content on behalf of our parent company, affiliates, subsidiaries, joint ventures, or other entities that share common control with us (collectively referred to as "Affiliates") and partner companies. Promotional materials may consist of marketing communications, online surveys, and notifications about our events, webinars, and those of our Partners, Contractors, Affiliates, and other third-party partners. By providing us with a mobile phone number, you explicitly consent to us, along with our Partners and Contractors, sending text messages, recorded messages, and/or using an auto-dialer to contact that number for marketing and promotional purposes, at our discretion. You have the option to opt-out of marketing communications at any time.
Cookies & Similar Technologies: When you visit the Sites or open one of our HTML emails, we may automatically collect Performance & Log Data using technologies such as Cookies, Web Pixels, web beacons, click-stream tracking, and other similar automated data collection methods. We use this Personal Data for key purposes, such as site administration, enhancing the performance and usability of the Sites, and analyzing user interactions with the Sites. In certain areas of our Sites, we may gather Personal Data through these technologies for purposes such as advertising, remarketing, or other related activities.
Security: We use your Personal Data to improve the security of our Sites and protect against spam, malware, or other potential security threats. This may involve monitoring your activities on our Sites. Without processing your Personal Data for these purposes, we may not be able to maintain the security of our Sites.
Additional Processing: If we process your Personal Data in a manner not outlined in this Policy in connection with your use of the Sites, this Policy will still apply in general (e.g., regarding Your Rights and Choices), unless we specify otherwise when you provide the data.
The information we collect may be shared with various parties based on the purpose and context in which it was provided. When sharing Personal Data with third-party service providers who act on our behalf, we will adhere to a "minimum necessary" standard, disclosing only the information required to fulfill the purpose or service for which it was shared. Generally, we transfer Personal Data as follows:
Consent: We will share your Personal Data based on your consent. By submitting any Personal Data through our Sites or calling a number listed on our Sites, you are granting us permission to share your Personal Data with Partners in our Partner Network, and for those Partners to further share it with Contractors.
Affiliate Network: When you request a quote, we may share your Personal Data with Partners in our Partner Network, who compensate us for this service. These Partners may use your Personal Data to connect you with a Contractor who can assist with your Credit Card Processing needs, and they may also share your information with the Contractor to facilitate contact and provide their services. By providing your mobile phone number, you explicitly authorize us, as well as any Partner or Contractor matched with you through our service, to contact you via phone call, text message, auto-dialer, or recorded message. This permission allows us or our Partners and Contractors to reach out to you in response to your request at our discretion. Please be aware that Partners and Contractors are third parties. Once your Personal Data is transferred to a Partner or Contractor as part of our services, it is no longer within our control and is governed by the privacy policies of the respective Partner or Contractor.
Third-Party Service Provider: To support our business operations, enhance certain features, and fulfill other legitimate business interests, we may share your Personal Data with service providers or sub-processors who process data or provide services on our behalf. Our agreements with these service providers require them to use your information solely for the services they perform for us. By using our Sites in accordance with this Policy, you consent to our sharing of information with these parties.
Affiliates: To enhance our business processes, develop products and services that meet customer needs, and keep you informed about relevant offerings, we may share your Personal Data with our existing or future Affiliates. By engaging with our services, you consent to the sharing of your information and Personal Data with these Affiliates.
External Partners: External Partners: When you fill out an online inquiry form referred by an external partner, any information gathered through that form may be shared with the referring partner. We may also share your Personal Data with third parties for marketing or advertising purposes, in accordance with applicable laws. For example, if you sign up for a webinar jointly hosted by us and an external partner, your Personal Data may be shared with that partner. These third-party partners will manage your Personal Data according to their own privacy policies.
Commercial Transactions: In the event of a business transaction, including but not limited to a merger, acquisition, liquidation, or sale of all or part of our assets, your Personal Data may be processed. For instance, during due diligence for a potential transaction, Personal Data may be disclosed (subject to confidentiality agreements), or it may be transferred as part of the assets. In such cases, the acquiring entity will have the same rights to your Personal Data as outlined in this Policy.
Legal Obligations: In certain situations, we may access and disclose your Personal Data, including any communications sent or received by you, without prior notice or consent. This may occur if we believe the disclosure is necessary to comply with legal requirements, prevent or address criminal activities, investigate violations of our Terms of Use, or protect the vital interests of ourselves or others. Please note that such disclosures may be made to governments that do not provide the same level of protection for your Personal Data. At our discretion, and without any obligation, we may choose to object to the disclosure of your Personal Data to these parties.
We store Personal Data for as long as required to fulfill the purpose(s) for which it was collected, and for a reasonable period after, or as needed to meet our legal obligations, resolve disputes, or enforce our agreements. Retention periods may vary by jurisdiction, but we generally adhere to the following retention guidelines:
Website Usage: We may retain information regarding your activity on our Sites, or any Other Data you create, post, or share, for as long as we consider necessary or until you request its deletion. This retention could be indefinite or based on a legitimate business need, such as maintaining the integrity of our systems and logs, defending or establishing legal claims, conducting audits, or preventing criminal activity.
Marketing: We retain information for marketing purposes indefinitely unless you opt out. Once you unsubscribe from marketing communications, we add your contact details to our suppression list to honor your request.
Cookie Data: We retain information gathered through cookies, clear gifs, flash cookies, web page counters, and other technical or analytical tools for up to one year from the cookie's expiration or the date it was collected. Third-party cookies may have different retention periods.
Call Recording: In compliance with applicable law, we will notify you prior to recording any phone call. Recorded calls may be stored for up to six years.
Please note that once your Personal Data is transferred to our Partners or Contractors as part of our services, it is no longer under our control. Although our terms of service mandate that Partners and Contractors handle Personal Data in compliance with applicable local, state, and federal laws, each Partner and Contractor has its own data retention policy. We recommend reaching out to them directly for information about how they retain your Personal Data.
You have certain rights regarding your Personal Data, as permitted or required by applicable law, and subject to our right to limit or deny access or disclosure in accordance with legal requirements.
You have the right to request access to the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
You may request the deletion of your personal data, subject to any legal obligations or legitimate business interests that require retention.
You can request that we restrict the processing of your personal data in certain situations, such as when the accuracy of your data is contested, or you object to the processing of your data.
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and you may transmit it to another data controller, where applicable.
You may object to our processing of your personal data, particularly in cases where we rely on legitimate interests to process your information. This includes the right to opt-out of marketing communications.
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions included in our emails or by contacting us directly.
If you believe that your rights regarding your personal data have been violated, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
We gather Personal Data that identifies, relates to, describes, references, or can be linked, either directly or indirectly, to an individual, household, or device. Over the past twelve months, we have collected the following categories of Personal Data from Consumers:
The examples below are derived directly from the CCPA. When we indicate that a category is collected, it means we gather at least one item from each example within that category.
We collect the categories of Personal Information mentioned above from the following types of sources:
Both directly and indirectly from your interactions with our Sites. This includes information you provide through submissions on our website, as well as data collected automatically through your usage.
Directly from consumers who visit our Sites and use our services. This includes information gathered from phone calls, emails, and form submissions on our Sites.
From third-party sources, such as Google and Facebook.
We may share the Personal Information we collect with service providers who perform specific functions on our behalf. These services may include, but are not limited to, identity verification, fraud detection, business analytics, customer relationship management, billing, payment processing, marketing support, hosting, and other essential technology services. Our agreements with these providers require them to use Consumer information solely for the purpose of delivering the services they provide to us. By accessing and using our Sites in accordance with this Policy, you consent to the sharing of your information with these service providers.
To exercise your right to opt-out, you or an authorized representative can submit a request by filling out the designated form or contacting us via email at [email protected], or by mail at Transaction Edge LLC, 1802 3rd Ave N, Birmingham, AL 35203, USA.
Once your opt-out request has been processed, we will not request your reauthorization for the sale of Personal Information for at least twelve months. However, you may choose to opt back into the sale of Personal Information at any time by reaching out to us through the methods outlined in the Contact Information section.
We have implemented appropriate security measures to help protect your Personal Data from accidental loss, unauthorized access, misuse, alteration, and disclosure. However, we cannot guarantee the absolute security of your Personal Data. We are not responsible for any breaches of privacy settings or security measures on the Sites.
Information you provide to us is stored on servers maintained by our service providers, which employ industry-standard security protocols. Despite this, we have no control over and are not liable for the security practices of third parties. Please note that transmitting information or Personal Data is done at your own risk.
We operate primarily within the United States, but our Sites are accessible globally. Users outside the United States may submit Personal Data through forms, comment fields, or other input mechanisms. If you access our Sites or share your Personal Data from a location outside the United States, your information may be transferred to, stored, or processed in the United States on systems located outside your region. Please note that privacy laws in the United States may differ from those in your jurisdiction and may offer less protection. By using our Sites, you acknowledge and consent to the transfer of your Personal Data to the United States and to third parties with whom we share it as outlined in this Policy, even if we are unable to directly serve your jurisdiction at this time.